Returns & Exchanges

At Orchard Home, we want you to love every piece you bring into your space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

2

Pack With Care

Place the items in their original packaging, ensuring all hardware, assembly instructions, and protective wraps are included to prevent damage during transit.

3

Ship It Back

Affix the prepaid label to your package and drop it off at any authorized carrier location; we will track the shipment as it makes its way back to our warehouse.

4

Receive Your Refund

Once our quality control team inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing